Terms and Conditions
Welcome to Fragranza SA! By accessing and purchasing from our website, you agree to abide by the following terms and conditions. Please read them carefully before placing your order.
1. Original Dubai Perfumes
What are Dubai Perfumes?
Dubai perfumes are authentic, high-quality fragrances crafted with luxurious, rich ingredients. They are renowned for their premium quality, long-lasting scents, and elegantly designed bottles that exude sophistication.
Terms and Conditions for Original Dubai Perfumes:
- Authenticity: All Dubai perfumes sold by Fragranza SA are authentic and sourced from trusted suppliers.
- Premium Quality: These perfumes are crafted to ensure long-lasting fragrance and superior quality.
- Packaging: Dubai perfumes come in beautifully designed bottles for a luxurious experience.
- By purchasing Dubai perfumes, you agree that Fragranza SA guarantees their authenticity but not the fit for specific personal preferences.
2. Generic Oil-Based Perfumes (20% Oil and 80% Alcohol)
What are Generic Oil-Based Perfumes?
Our generic oil-based perfumes are a perfect blend of 20% fragrance oil and 80% alcohol, ensuring a fine balance between lasting scent and refreshing application. These perfumes are Eau de Parfum (EDP) grade, offering a high-quality fragrance experience. They are elegantly packaged in our signature branded glass bottles.
Terms and Conditions for Generic Oil-Based Perfumes:
- Composition: These perfumes are formulated with 20% oil and 80% alcohol for a lighter yet long-lasting scent.
- Packaging: Packaged in Fragranza SA-branded glass bottles, they offer style and sophistication.
- Guarantee of Quality: We ensure the quality of these perfumes but do not accept returns for dissatisfaction with scent choice.
- Generic oil-based perfumes are sold with the assurance of premium quality but are non-refundable unless defective.
Delivery Policy
1. Delivery Areas
- Fragranza SA delivers throughout South Africa using trusted courier services.
- We do not deliver to P.O. Boxes, farms, Townships, or remote locations.
2. Delivery Times
- Delivery is estimated to take 3–7 business days from the date of dispatch. Delivery times may vary based on your location and courier service availability.
3. Responsibility Disclaimer
Fragranza SA is not responsible for:
- Delays caused by third-party courier services.
- Delivery to incorrect or incomplete addresses provided by customers.
- Errors made by the courier, such as delivery to the wrong address.
- Damage or loss of parcels after being handed over to the courier service.
4. Tracking Information
- Customers will receive a tracking number once their order has been shipped, allowing them to monitor the delivery status.
By using our website and purchasing from Fragranza SA, you agree to these Terms and Conditions. For any further inquiries or concerns, please contact us at [email protected]
